Our Chronic Condition Programs:

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• Core Dialog

  A cost-effective way to cover members with chronic conditions, yielding good results in terms of both medical cost savings and greater member satisfaction, the Core Dialog^SM program focuses on a core set of conditions for outreach – yet offers the full suite of Whole Person Health Coaching once consumers are engaged.  
  
  Core Dialog includes:
  • 24 x 7 x 365 Health Coach Support
  • Condition-specific outreach based on your population’s opportunity analysis
  • A full set of health information in print, online, and in video DVD/VHS
  • Shared Decision-Making aids for preference sensitive conditions
  
  Conditions specifically targeted:
  
  
  

• Enhanced Dialog

  For those wanting to maximize medical cost savings, the Enhanced Dialog^SM program offers the industry’s leading program in terms of identification, engagement, and results.  Developed as part of the largest randomized trial ever conducted in chronic condition management – with 180,000 patients tracked in control and intervention groups – the Enhanced Dialog^SM program offers the highest potential for medical cost reductions.  
  
  Enhanced Dialog^SM features:
  • All services included in Core Dialog
  • A new Whole Person/Whole Population risk model that continuously monitors and re-ranks individual risk
  • Tighter feedback loops on hospitalization, emergency room, and post-discharge management
  • Higher consumer engagement levels
  

  
  Conditions supported: