Health Dialog offers the only truly "whole" health coaching service.
People are not diseases – or even collections of diseases. Each person possesses a unique set of strengths and faces individual barriers to a healthier life. Every aspect of our service has been built around the proposition that you have to understand the person first.
- Whole Person risk scoring takes account of how well people are managing their conditions, their wellness behaviors, their likely exposure to unwarranted variation in medical practice based on geography, and their personal barriers to better care;
- Primary coaching means that each person has a lead coach helping them across all their health concerns. A personal care plan is developed for each individual in coaching and this plan helps the coach guide them toward a healthier life.
- Intelligent coaching information systems allow coaches to help members prioritize when they have multiple conditions – so patients not only see what steps they can take, but which steps they should take first to reduce their risk of needing hospitalization or emergency treatment.
Whole Person Health also means connecting members to community resources and coaching them on the real life side of healthcare. It includes support for family members giving home care when it’s needed and wanted, and focuses particularly on helping in areas where our healthcare system can be disjointed and chaotic – such as when a patient has multiple doctors and prescriptions.