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Our Health Coaches empower people.

Our Health Coaches enable individuals to participate in their own healthcare decisions and to have more productive relationships with their doctors.

 

By answering medical questions and explaining conditions and treatment options, our coaches help people become active consumers in their own healthcare.  Coaches also help people prepare to ask the right questions at their doctor visit so that they can fully understand the risks and benefits of their treatment choices.  And coaches teach people how to communicate their personal values effectively and appropriately with medical professionals.

With relevant and personal messaging, Health Dialog engages individuals to participate in their health and care.

Health Dialog listens to individuals, taking their lives into account, to help them get the most out of their healthcare, whether they are managing their own conditions or helping a loved one.

In the Shared Decision-Making® approach, patients and their doctors work together, supported by award-winning Decision Aids. Individual values and preferences are considered throughout treatment.

Watch this video of our Health Coaches.

Engaging consumers

With customized outreach, we reach the right members at the right time

Featured research

Engaging members to participate in wellness

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