With the current administration elected to a second four-year term, Health Dialog remains committed to supporting the delivery of high quality, affordable health care where patients remain involved and informed in their treatment options through our industry-leading Total Population Health (TPH) services. Health Dialog recognizes that Americans will continue calling for a healthcare system that is more affordable, more accessible and more in tune with the needs and preferences of the individual. We remain committed to addressing these issues under the current administration with our comprehensive Shared Decision Making products and services. Our unique ability to meet people where they are in their health care journey, to engage them more effectively in addressing their health needs, and to help them make choices in line with their personal preferences will remain pertinent in any political environment. We know two things remain critical:
• Shared Decision Making will remain front and center as a quality-building measure that has the benefit and by-product of cost-control - Informed patients are more likely to choose less invasive and therefore less expensive treatment options. A recent Health Affairs study at Group Health Cooperative that incorporated Shared Decision Making and patient decision aids at the point of care showed a 38% and 26% decline in knee and hip replacement surgeries, respectively, over six months. The model works. Joint replacement is one of the most common orthopedic procedures in the United States, with more than 650,000 knees and 250,000 hips replaced each year, at a combined cost of $15.6 billion.
• Engaging patients in their health and their healthcare must be a priority as we transform the system to one that achieves the triple aim of better care, better health, and lower costs. Studies show that patients who are actively involved in their own healthcare have better outcomes are more satisfied with their healthcare choices, and may make more cost-effective decisions. In addition, findings from a newly released Institute of Medicine study show that patients desire deep engagement in their healthcare experience but are not currently getting the level of engagement they want. As patient-centered, value-based care continues to evolve and strengthen, and as individual consumer markets proliferate on the healthcare landscape, satisfying the patient-customer will be critical.
As we usher in a new era for the Obama administration, Health Dialog remains forward-facing in addressing issues of cost and quality in the healthcare system today. We will continue to innovate with our clients to ensure our members have the chance to live longer, happier, healthier lives.