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Approach
Overview
Whole Person Approach
Member-Centric Approach
 

Tailoring our services to individual need, motivation, and readiness to change.

Health Dialog’s Health Coaches establish relationships with individuals and their families, and factor in each person’s motivation levels, to better serve his or her needs. Our Health Coaches are available 24/7 to provide the healthcare support that individuals need to become more informed and engaged in the management of their care. Our personalized approach is one reason why more than 80% of those who use our program choose to work with the same Health Coach over time1. In addition, we provide a wealth of resources that individuals can access at their convenience – including our award-winning condition management and decision support videos, a member Web site with access to the Healthwise® Knowledgebase and other information, and audiotapes on over 300 topics.



1. Health Dialog client data, 2005.


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