The support every individual needs to become a more active participant in the treatment process.
A shoulder to lean on. A sounding board. A trusted source of unbiased medical information. Our highly skilled Health Coaches are all of these and more. They’re specially trained healthcare professionals such as nurses, dietitians, and respiratory therapists, who help individuals understand their conditions and engage in more meaningful dialogs with their physicians. Our whole person approach means our Health Coaches can address each member’s broad range of healthcare needs, rather than just one or two discrete issues. Health Coaches don’t replace physicians. Rather, they provide the information and support individuals need to make more informed decisions, manage their health intelligently, and navigate confidently through the healthcare system. Health Coaches are available by phone 24/7. Individuals can even work with the same Coach over time; more than 80% of our members choose to do so1.
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