Health Dialog’s program reduces hospital admission rates significantly. In a chronic commercial population (HMO and POS) rates were reduced by 11% in the first year and 17% in the second, while Medicare population rates were reduced by 7% in year one and 11% in year two. Our program is also shown to reduce surgeries appropriately for coached individuals. Research shows that the Shared Decision-Making® approach can reduce surgeries appropriately by as much as 20-40%. Additionally, the program delivers significant improvements in diagnostic tests and medications that are key indicators of clinical quality1. For example, the program increased:
- Lipid testing and prescriptions for members with CAD
- Use of Beta Blockers for members with CHF
- Eye exams, lipid testing and prescriptions, and microalbuminuria testing for diabetics