A whole person approach designed to transfer skills and foster self-reliance, not dependency.
Our Shared Decision-Making® approach helps members work more effectively with their physicians. Health Coaches establish personal relationships with members and their families, incorporating each person’s individual characteristics and motivation level to better serve his or her needs. We present unbiased, evidence-based information and support to help patients handle a vast range of medical issues, such as managing their chronic conditions, deciding among different treatment options, finding the best way to care for an injury, and more. Members develop the skills they need to make informed decisions and navigate confidently through the healthcare system, including new consumer-directed healthcare initiatives. When you treat the whole person, rather than just focusing on one or two discrete issues, quality is improved, healthcare costs are lowered, and administrative expenses are reduced1.
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