Bottom line: medical cost trend reduction, improved care – and more satisfied members.
Our integrated program design is proven to reduce medical cost trend, while improving quality and satisfaction levels1. These programs are also shown to reduce overhead costs, including the cost of administering multiple disease management and other programs, as our integrated program can replace a range of services provided by several individual vendors2. Over two years, our program helped one health plan realize an estimated $129.8 million in claims savings across its commercial and Medicare populations3. Because our Health Coaches work with high risk members across a broad spectrum of medical conditions, our services can impact a higher percentage of medical costs than traditional, silo-oriented disease management programs. This highly efficient approach results in lower administrative costs, fewer hospitalizations and surgeries, improved clinical indicators, and more satisfied members4; independent third-party surveys show that over 97% of coached members would recommend the program5.
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