Our solutions enhance physician practice outcomes and patient relationships.

• Products and services are based on more than 30 years of objective, peer-reviewed research by Drs. John and David Wennberg and their colleagues on unwarranted variation in healthcare, which focuses on the overuse, underuse, and misuse of healthcare services.
• Our member-centric program is based on a Shared Decision-Making® approach, developed by the Foundation for Informed Medical Decision Making, which was established by Drs. John Wennberg and Albert Mulley, Jr. This approach presents individuals with evidence-based, unbiased views of their healthcare options, and encourages them to work with their doctors to better manage their health and choose the healthcare options that are right for them.
• Patients who are coached can become better partners in care. By being prepared for their office visits, they can have better dialogs with their physician and are more likely to be satisfied with the quality of their healthcare experience.
• Our award-winning SMART® Registry provides actionable information at the point of care and helps physicians identify patients for whom there may be significant opportunities for clinical improvement.
• Members get 24/7 access to specially trained Health Coaches who can provide evidence-based information and support to help them manage their health and prepare for physician visits.