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Health Dialog
Mission
Roots
Results
 

Proven clinical impact, cost containment, and patient satisfaction.

Health Dialog’s Collaborative Health SupportSM program has been shown to1

  • Reduce medical cost trend by 1-3% per year while improving quality and satisfaction levels.
  • Reduce medical hospitalizations by 24% in a population with chronic disease. 
  • Reduce surgeries appropriately for coached individuals. In fact, research shows that the Shared Decision-Making® approach can reduce surgeries appropriately by as much as 20-40%.  
  • Deliver significant improvements in a variety of clinical indicators, such as rates of A1c testing for diabetics, lipid testing for individuals with coronary artery disease, and use of beta blockers for individuals with congestive heart failure.

In addition, independent third-party surveys show that over 97% of coached members would recommend the program to others in need of similar support2





1. Health Dialog client data, 2004, 2005; O'Connor, A.M. et al. Modifying Unwarranted Variations in Healthcare: Shared Decision Making Using Patient Decision Aids. Health Affairs Web Exclusive. October, 2004.
2. Independent surveys, 2005. 



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