Results of Health Dialog's programs include:

• Happier, healthier members:
  • 93% of members say they would recommend the Health Dialog program to a friend based on their coaching experience
  • 91% of members say they would recommend their health plan to a friend based on their coaching experience
• Lower medical costs: In a randomized controlled trial study published in the New England Journal of Medicine, our programs reduced medical and pharmacy costs by $7.96 PMPM
• Reduced hospital admissions: In the same study, our programs reduced impactable hospital admissions by over 10%
• Better healthcare decisions: 9-24% percent of individuals who discussed surgical decisions with a Health Coach decided not to have surgery (rates vary by condition)
• Reduced absenteeism: 27% of members reported fewer missed days of work or school as a result of a back program
• Improved productivity: 49% of members reported improved ability to perform at work or school as a result of the same program
• Condition self-management: 70% of individuals say they manage their condition better because of Health Coaching
• Gains in clinical quality measures: within 3 months of outreach, engaged individuals with diabetes or heart disease have 3-6 % higher rates of recommended tests than those not reached
• Improved provider communication: 75% of members coached say it improved their ability to talk to their physician

Every population is unique and offers its own opportunities for cost reduction and quality improvement. Our programs have achieved remarkable results across a variety of settings. These include appropriate reductions in hospitalizations, emergency room visits and specialist services that all add up to savings you can measure – and believe in. We take a conservative approach to results measurement and reporting that has been independently reviewed and actuarially verified. Our new Shared Savings program further guarantees our services. And we offer a variety of plausibility metrics that give you the total picture of how we achieve results. Want to understand what really can drive medical costs down? Let’s talk.