Organizations that embrace digital health engagement methods for population management can gain more insight into who each person is, make predictions about their future health outcomes, learn what type of interventions they would respond best to, and provide them with the right content and services they need to achieve health goals.
Consider Kyle & George, two hypothetical members in their early 50’s who appear similar clinically – they are both moderately overweight and have indicators of pre-diabetes. If you could only afford to outreach to one of them with a message about getting healthier, who would you choose? ... And what would you say?
Our lives are full of choices and healthcare decisions are perhaps the most important choices of them all. Yet, when the time comes to make healthcare decisions many individuals are unsure where to turn and as a result, do not understand all of their options. When faced with which type of treatment to receive or whether or not to undergo surgery, navigating the all resources and advice available can be daunting.
For health plans that have a nurse line simply to satisfy the basic NCQA requirements, a check-the-box program may be all that is needed. But—plans wanting to truly impact their population’s health and wellness beyond the basics, must deliver a more robust offering with a strong foundation and additional smart features. Here are four competencies to look for when choosing a nurse line vendor that will contribute more to your organization’s broader population health efforts:
Managing chronic conditions, such as heart disease, diabetes, and cancer, has long since been a public health challenge. Yet, many studies show that if individuals were make lifestyle modifications, such as increasing physical activity or eating healthier, the number of illnesses and deaths from chronic conditions would be reduced significantly.