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Woman on phone speaking with health nurse coach
Improving Healthcare Outcomes, One Patient Call at a Time
By Health Dialog
February 11, 2020
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mom talking to health coach about her sick baby
An Inside Look at Who’s Calling our Nurse Line
By Darcy Donahue
February 5, 2020
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Nurse working in a URAC-accredited health call center
Running a High-Quality, URAC-Accredited Nurse Line Health Call Center: It Takes a Village
By Jill Goodspeed
January 14, 2020
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Improving Healthcare Outcomes, One Patient Call at a Time
By Health Dialog
December 11, 2019
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Nurse line coaches help members get access to the care they need
Using Nurse Lines to Improve Healthcare Navigation
By Health Dialog
November 22, 2019
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A patient on the phone with a nurse line health coach
Five Must-Have Features that Make a Successful Nurse Line
By Health Dialog
May 16, 2016
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A nurse line coach helping a patient over the phone
7 Reasons You Need An Effective Nurse Line Program Now
By Health Dialog
October 28, 2014
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Health Dialog, part of the Rite Aid family of healthcare companies, provides total population health services to risk-bearing organizations such as health plans, providers, and self-insured employers.  We help our clients improve quality of care and reduce healthcare costs while empowering their individual members to make informed health and wellness decisions. Our integrated, multi-channel health coaching services—including member engagement and medication adherence programs, multi-channel health coaching, and shared decision making tools—are powered by best-in-class analytics and administered by our highly-trained healthcare professionals.

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