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Health Dialog and RediClinic Chief Medical Officer to Discuss Provider-Payer Convergence Strategies that Drive Population Health Success

CMO joins panel of experts who reveal new opportunities to achieve the quadruple aim

Boston, Mass. and Houston, TX—October 3, 2017—Health Dialog, a leading provider of integrated population health management solutions for health plans, risk-bearing providers and self-insured employers, and RediClinic, a leading operator of convenient care clinics, announced today that their Chief Medical Officer, Dr. Peter Goldbach, will share successful strategies for improving the health of entire populations at a panel discussion in Boston on October 5. Dr. Goldbach will address the role of shared decision making (SDM), convenient care and integrated population health management in advancing value-based healthcare and achieving the goals of the quadruple aim, improving population health, increasing patient satisfaction, reducing healthcare costs and ensuring the well being of the care team.

The panel discussion will take place at Convergence 2017, a Boston-based conference of healthcare leaders whose successful transition to value-based care is distinguished by the use of innovative provider-payer convergence strategies. Dr. Goldbach will share his view of provider-payer convergence, calling it a “reconvergence” of time-tested alliances powered by the move to fee-for-value reimbursement. Today’s reconvergence benefits from new treatment models, better data sources, new analytics as well as new technologies that facilitate patient-centric care, provider satisfaction and lower healthcare costs. He will describe how integrating strategies such as SDM, population health programs that reach all members and convenient care can help organizations achieve these goals and hasten the transition to value-based healthcare.

“There are a multitude of highly effective opportunities for payers, providers and even employers to work together to deliver higher quality care that’s patient-centric, cost-effective and assures greater provider and patient satisfaction,” said Dr. Goldbach, Chief Medical Officer for both Health Dialog and RediClinic. “This week’s conference highlights the convergence pioneers, the forward-thinkers who boldly conceived, tested and championed these strategies in an unwelcoming fee-for-service environment. Their collective experience offers new, innovative models for other early movers on the path to value-based care.”

During the panel, Dr. Goldbach will reveal how provider-payer alignment around SDM can achieve happier patients and providers while significantly reducing the cost of care. A 20-year-old practice, SDM helps patients choose evidence-based and often less invasive care, achieve better outcomes and be happier with both their care and their provider by engaging them in their treatment choice. Many of the nation’s leading medical organizations endorse the use of SDM, including the Institute of Medicine, U.S. Preventive Services Task Force and the American Medical Association.

Convenient care offers exceptional opportunities for provider-payer convergence that have an immediate and profound impact on cost, access to care and patient and provider satisfaction. Citing the experience gained through joint ventures with the nation’s leading ACOs, Dr. Goldbach will demonstrate how convenient care is an attractive way to engage the 40 percent of patients who enter retail care clinics without a prior PCP relationship. He’ll also show how retail care partnerships can help organizations deliver high-quality care at a lower cost in a convenient setting patients appreciate.

Working together, payers, providers and even employers can leverage tools like SDM and convenient care to improve population health success by engaging with patients who may not have previously engaged with the healthcare system. However, technology must also evolve. Dr. Goldbach will discuss advanced analytics that can identify “the silent middle” in a population, those quietly developing undiagnosed disease. Data show this group is responsible for 53 percent of an organization’s cost; technology that reaches them offers unprecedented opportunity to improve overall population health.

The panel, ““Engagement: Shared Objectives, Shared Goals – Disparate Processes,” is scheduled for Thursday, October 5, 2017 at 4:15 p.m. at the Hyatt Regency Hotel in Boston.

About Health Dialog:
Health Dialog is a leading provider of population health management solutions. The company works with the nation’s largest third-party payers, employers and providers to improve the health and wellness of their members, employees and patients while reducing costs and improving performance in key quality measures, such as CMS’ Stars ratings. Health Dialog’s unique capabilities include analytics, a patient portal, a multi-channel coaching platform, shared decision-making tools and a 24/7 nurse line. For more information, visit Health Dialog is a wholly owned subsidiary of Rite Aid Corporation (NYSE:RAD). 

About RediClinic
RediClinic currently operates 36 clinics inside H-E-B grocery stores in Houston, Austin, and San Antonio, Texas, and 63 clinics inside Rite Aid stores in the greater Philadelphia, Baltimore/Washington D.C., New Jersey and Seattle areas. Since opening its first in-store clinic in 2005, RediClinic has successfully treated more than 2.5 million patients. RediClinic is a wholly owned subsidiary of the Rite Aid Corporation. For more information about clinic locations, hours of operation, services, insurance coverage and prices, visit