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Health Dialog Receives NCQA Accreditation for Disease Management Programs

Five disease management programs continue to meet rigorous patient care standards

BOSTON, Mass. – December 15, 2014 – Health Dialog, a leading provider of population health management solutions, announced today that it has received Patient Oriented Accreditation from the National Committee for Quality Assurance (NCQA) for its Disease Management (DM) Programs for asthma, congestive heart failure, chronic obstructive pulmonary disease (COPD), coronary heart disease and diabetes. This marks the 12th continuous year of accreditation from NCQA for Health Dialog’s Disease Management (DM) Programs, reaffirming Health Dialog’s focus and strength in facilitating positive patient outcomes and high-quality care.

“NCQA's Disease Management Accreditation program is thorough and rigorous. It's designed to highlight only those programs that truly improve chronic care," said NCQA President Margaret E. O'Kane.

NCQA awards its highest status of Accreditation to organizations that meet or exceed its rigorous standards and guidelines. The evaluation process is intended to help organizations achieve the highest possible level of performance, increase adherence to care guidelines and create an environment of continuous improvement. NCQA’s standardized performance measures address dimensions of patient care for each DM program and are organized into seven categories: Evidence-Based Programs, Patient Service, Practitioner Service,Care Coordination, Measurement and Quality Improvement, Program Operation and Reporting DM Performance. Health Dialog’s accreditation extends from November 19, 2014 to November 19, 2017.

“NCQA accreditation is a strong symbol of quality,” said Web Golinkin, Chief Executive Officer of Health Dialog. “Twelve consecutive years of accreditation is powerful evidence of Health Dialog’s relentless focus on quality and ongoing commitment to empowering patients to better manage their chronic and high-risk conditions, underscoring the value our disease management programs continue to deliver.”

About NCQA

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®)is the most widely used performance measurement tool in health care. NCQA’s Website ( information to help consumers, employers and others make more informed health care choices.

For further details on the scope of the review, visit

About Health Dialog

Health Dialog Services Corporation is a leading provider of population health management solutions. The company works with the nation’s largest third-party payers, employers and providers – as well as Health Dialog’s parent company,Rite Aid – to improve the health and wellness of their members, employees,patients and customers while reducing costs and improving performance in key quality measures, such as NCQA’s HEDIS and CMS’ Stars ratings. Health Dialog’s unique capabilities include data analytics, a multi-media coaching platform,and a 24/7 nurse line. For more information, visit