Personalized, Multi-Channel Patient Engagement that Drives Population Health Management
At Health Dialog, we know how to motivate people to achieve a series of small, yet meaningful health and wellness goals that lead to long-lasting behavior change. We’ve been doing it for two decades. The key to effective patient engagement is to deliver the right message at the right time, enabling individuals to move at their own pace and tackle the challenges they’re ready to address.
With that in mind, we’ve developed the Health Dialog InteractTM Personal Health Portal, which combines our proven behavior change methodology, innovative analytics, and evidence-based clinical programming to deliver truly unique engagement experiences.
Manage 100% of your population, from sick to well
Our health portal was designed to keep healthy people healthy, prevent those at risk from progressing further into chronic disease, and empower those with existing conditions to improve self-care. Using our innovative Care Pathways analytics, we stratify populations into nine clinical risk stages and tailor engagement to address the needs of individuals based on where they are in their health journey. Engagement is further curated based on the individual’s health risk assessment responses, personal preferences, behavior patterns, past success, and readiness to change.
Integrated programming that helps individuals forge their own path to success
Our health portal delivers access to content, tools, and resources that support wellness improvement, condition onset education, and chronic disease management support. A user-friendly and mobile-enabled interface connects patients to the programming they need most, including:
- Condition-specific content and self-management tools
- Personal and group challenges
- Social networking and sharing tools
- Healthy recipes and meal guides
- Health and lifestyle trackers
- Symptom check support
- Medication management content
- Incentives and rewards
- Notifications and reminders
- Shared Decision Making videos and content
- Device and app integration
- Personalized health action plans
- Wellness programs for weight loss and tobacco cessation
Access to a Telephone Health Coaching and Wellness Support
Our team of nurses, dieticians, respiratory therapists, pharmacists, and other healthcare professionals provide one-on-one health coaching for individuals in need of behavior change, medication adherence, shared decision making, and chronic condition management. Our health portal enables users to connect with our team via phone, chat, or secure messaging. Our Health Coaches can also interact with individuals through forums, chat groups, notification pushes, and group coaching sessions.